Faqs
General
Where is San Diego Blooms located?
Where is San Diego Blooms located?
Our flower shop is an e-commerce shop and is located in a brick-and-mortar office suite in Escondido, CA 92029. We are closed to the public.
What are your hours?
What are your hours?
Our flower shop is open from 8 am - 5 pm, Monday through Friday, 8 am – 3 pm on Saturday and Closed on Sunday.
How do I place an order?
How do I place an order?
It's easy to order online! Browse our Collections or All Products - add your selections to your cart and follow the prompts to place your order for delivery. We ship gifts nationwide - you'll find a shipping option available at checkout if your order can be shipped via mail.
Do you have a return policy?
Do you have a return policy?
Yes, check it out on our Return Policy page.
How can I cancel or modify my order?
How can I cancel or modify my order?
To cancel a scheduled flower order, send an email to hello@sandiegoblooms.com.
Orders being cancelled or modified within 72 hours of the pick-up / delivery date may be ineligible for a refund or store credit.
Can I make special requests?
Can I make special requests?
San Diego Blooms flower arrangements are all one of a kind! Each one is subject to flower availability and seasonality. While we can take requests for certain color palettes, we reserve the right to substitute as needed. That means we cannot guarantee any specific flowers or colors. To add certain requests for flower choices, allergies, or color preferences please add your note in our "notes to florist" section when placing your order.
Do you deliver?
Do you deliver?
Absolutely!
We offer delivery almost anywhere in San Diego County Monday – Saturday, within defined order hours. Simply place your order online and select a delivery date at checkout.
How much does delivery cost?
How much does delivery cost?
Delivery pricing starts at $15. and varies based on distance from our shop's location.
Returns
When am I no longer eligible for any sort of refund / store credit?
When am I no longer eligible for any sort of refund / store credit?
Your cancellation request is placed less than 72 hours prior to the scheduled pick up/delivery date.
When am I eligible for Store Credit?
When am I eligible for Store Credit?
When you bring in your merchandise item(s) in re-sellable condition, along with original packaging and provide your receipt within 30 days of purchase. Or, when a flower order cancellation is made more than 72 hours prior to the scheduled pick up/delivery date and is for $250 or less.
If I need to cancel my order, how do I do that?
If I need to cancel my order, how do I do that?
Call us at (760) 877-1201 or email hello@sandiegoblooms.com
What if I want to place a LARGE order for an event, but I’m not sure the EXACT number of arrangements I want?
What if I want to place a LARGE order for an event, but I’m not sure the EXACT number of arrangements I want?
We recommend placing an order for the minimum of what you would like and placing anadditional order later when you decide whatyou’d like to add.
This is to avoid over-ordering and not being eligible for a refund.
How far in advance do I need to place a LARGE order ($250+)?
How far in advance do I need to place a LARGE order ($250+)?
We recommend 30 days in advance, but we can process large orders if placed 2 weeks in advance; however, the more notice we have, the better!
*In the event that you place a large flower order ($250+) within 72 hours of your event, the 48 hour credit card/cash refund or store credit refund doe